News of Extension of Parcel Payments Expected

In Nov 2014, as a result of the Senate Inquiry recommendations, the LPO Forum was established to work though a range of issues highlighted throughout the Senate Inquiry. The most pressing for Licensees was recommendation 17, the review of our payments in light of the claims of unfair and unreasonable payments for the work we perform. The results of this review by PIP (Partners in Performance) saw a detailed study of a range of our transaction and services investigated. The first PIP Report was published via PostLink and Licensees have been able to view this report since May this year. In response to the investigation and the results, as announced in May 2015, the payment for Street Carded Article was increased to $1.60, to match the cost to provide this service, as per the PIP Report.

While LPOG was relieved to achieve the increase for street carded articles for some 1800 LPOs, we were equally concerned that there are many other ways that parcels arrive at LPOs, and those parcels require just as much, if not more work. Granted most other delivery points have a MMF payment for the delivery point, however LPOG does not believe the MMF covers the cost of providing the parcel service and managing all the other work for the delivery point. Australia Post responded to our concerns with a further PIP investigation into the POB service, counter delivery points, and the impact of the increased street carded payment for LPOs that do, or do not, receive this payment.

The results of this further investigation are expected to be released in the next few days, with notification of increased payments for a further range of LPOs that previously missed out on increased parcel payments. As with all of the payment issues under review, it is not as much as LPOG would like, but it is also far more than Australia Post has been paying.

Mail Reform Legislation

As of 7.26 pm we can confirm that the Mail Reform regulations have been passed by both houses of Parliament. This is the start of our much needed reform and now we can focus on the ACCC and the much needed lift for the BPR to ensure the survival of the LPO Network.

Mail reform legislation must pass for the survival of LPOs

With two sitting days left, LPO Licensees many of whom are financially stressed, are now extremely anxious for mail reform legislation to pass through parliament.

The LPO Forum which was established after a Senate Inquiry, has made strong headway into setting the groundwork for LPO payment reform to address issues raised by Licensees regarding inadequate payments for the activities performed at LPOs on behalf of Australia Post. Many of these issues have been validated with two independent field studies conducted by PIP.

Australia Post has made it clear that even the LPO payment reform achieved so far is contingent on mail reform including a $1 BPR. It would be an absolute disaster for LPOs if this legislation was derailed or delayed. We ask all parties and independents to remain supportive of the plight of 2980 Licensed Post Offices which service communities throughout Australia.

POMS Volunteer Testers Required

UPDATE (03/09/15): Submissions are closed. Thank you for all who registered.


Get involved in the LiPOMS Replacement Project!

As part of the LiPOMS Replacement Project, LPOG has agreed to put forward 20 Licensees to help the project team conduct testing so that a sample of Licensees across the network will have their new payment data reconciled against the existing LiPOMS system data.  

The volunteers will simply need to complete a self-pay transaction at the end of the last trading day of the month for three consecutive payment periods. Volunteers will also be provided with a copy of the reconciliation data and it is expected that all the differences between the payment data from the existing system and the new payment system will be identified and explained. Licensees will not be tasked with data reconciliation as this is being done by the LiPOMS Replacement Project Team.

Good News From APLAC

The National Australia Post Licensees Advisory Council held its latest meeting on the 17th and 18th August in Melbourne. As a current National Director, and a past Director for a prior 6 years, I was thrilled with the presentations and potential ideas presented at the most recent meeting.

Almost every presentation was directed at improving Licensees margins, offering new products that drive customers into our retail shops, or provide direct ongoing commissions for customer engagements in digital forms. For a long time we have been a very dispirited lot, with just cause. I cannot ever remember leaving an APLAC meeting feeling as excited and enthused as I did last week.

As a Licensees it is pretty good to be feeling positive about the future of my business for a change.

LPOG Wantirna Meeting

LPOG would like to thank CEO Ahmed Fahour, EGM Christine Corbett and EGM Greg Sutherland, and the many Licensees that attended the meeting in Wantirna on the afternoon of 15 August, despite the threat of having to negotiate through a possible angry mob. As if Licensees didn't have enough problems to deal with! Now it seems that the Unions want to add to our troubles.

LPOG AGM and Gala Dinner Weekend

Special Announcement: Senator Nick Xenophon and former Father of the Senate Ron Boswell will be speaking at the Gala Dinner

UPDATE: Final RSVP Date: 28/09/2015 - Don't miss out!

That time of the year again, when we sign off on the year that has been at the AGM, and gather together to celebrate our achievements with the LPOG Gala Dinner.

The Qld Committee has been working up a storm to equal the efforts of the Vic Team last year. The day will start at 10am with a Suppliers Day, with a range of LPO friendly suppliers showcasing their products. More news of this when details are confirmed. As this is a long weekend for many of us, there is also a range of activities suggested for Sunday, with a dinner cruise also booked for Sunday evening. So please come to Brisbane to enjoy a mix of business and pleasure with celebrations and fun on the agenda. Your welcome to come adorned in your favourite footy outfit, for a bit of footy finals fever too.

This year the vote was for the AGM to be held in Brisbane over the October long weekend, which does clash with both football codes holding their grand finals later than usual. For all the AFL footy fans, the event will be held at the Kedron Wavell Services Club, and there is bound to be big screens showcasing the main AFL games. The NRL final is being held on Sunday evening. Those of us on the Dinner Cruise will be sure to hear all about it the next day!

Did you get a letter from POAAL?

Licensees are reporting the receipt of letters from POAAL with an attached pro-forma , requesting Licensees sign the pro-forma and send it to the ACCC, to complain about "Australia Post's breach of its good faith obligations". Apparently POAAL takes exception to the fact that Australia Post has finally agreed to give Licensees a choice about who is best able to represent their interests. 

Changing the LPO Agreement to amend the definition of the word "Association" was a Senate Recommendation.

The recommendations were handed down in September 2014 by the Senate Committee, along with some telling advice for Licensees.

Apart from many questionable dot points on the covering letter targeting Australia Post and "other groups", the sheer fact that POAAL wants Licensees to complain about having a choice in representative bodies is just astonishing. Seriously?

The inclusion of LPOG as an association representing Licensees required an amendment to the LPO Agreement, because POAAL saw fit to hard-code themselves as the only named 'Association' in the original LPO Agreement over 22 years ago. Which effectively made POAAL mandatory. Who did that ever benefit? Only POAAL it has to be said.

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