Australia Post's CEO,  Christine Holgate, and the GM of the Post Office network, Dave McNamara attended Senate Estimates today, May 23 2018.

http://parlview.aph.gov.au/mediaPlayer.php?videoID=398579&operation_mode...

Skip to 12.02 for the start of Post's attendance

Apparently there was a POB Reporting and Reconciliation Guide provided by AP some time in February. 

Apparently it is available on POOP, for those of us that have enough bandwidth, and persistance, to get past the spining wheel and access the knowledge hub. 

Try searching for POBs and see how you go!

April's POMs is also corrupted by incorrect payment of the MMF, to add to the incorrect POB payment.

Just a heads up if you have Locked Bags attached to your office, your annual payment is incorrect. Most LPOs have been overpaid, but a few have been underpaid for your locked bag payment.

Post is just about to make the annual phones calls in relation to the annual incorrect POB payments, to let you know if you are in the bunch, and to sort out the recovery of the overpayment.

LPO Survey for Senate Inquiry Submission

UPDATE (26/04/2018): Survey is now CLOSED

The survey is now closed and we know you are all busy so a big Thank You for the time and effort in completing the survey.  We’ve had a great response and in reviewing the feedback there are common themes and shared experiences nationally.  We are now busy finalising the submission and a copy of the summarised survey results will be available shortly.  Many of you provided additional comments which really added a greater level of detail to the negatives (and some positives) of being a Licensee.  As a reminder, your identifiable information will be treated as in confidence.

In March 2018, the Senate referred an Inquiry into the Operation and Effectiveness of the Franchising Code of Conduct. The LPOGroup will be making an evidence-based submission to the Senate Inquiry and wants your participation to help shape the response. 

The survey is based on the Terms of Reference as detailed in the Senate inquiry and should take around 12 minutes to complete. Your indentifiable information will be treated in confidence.

This survey is open to all Licensees to complete and will close on Wednesday 25 April 2018. Once completed, responses will be summarised and used in the LPOGroup submission, which is due 4 May 2018.

Click here to complete survey:

https://www.surveymonkey.com/r/lpo-survey

Nationals Senator for New South Wales, Senator John Williams, was instrumental in referring the franchise sector to the Parliamentary Joint Committee on Corporations and Financial Services for an inquiry and report by the 30 September 2018.

The franchise model had been called into question by mainstream media following high profile instances of franchisee dissatisfaction and failure.

Read more at http://www.franchisebusiness.com.au/news/senate-inquiry-into-franchising...

The latest round of LEEP meetings is almost concluded in most states and LPOG is seeking feed back on the success, or not, of this program. There are 2 rounds of LEEP meetings each year, with a lot of resources directed towards the process. But does it provide Australia Post and Licensees value for money? The format of the latest round was more focused on providing information to assist Licensees to manage our business resources, but did it do that? Or could it have been more successful? 

Help from some new law

The LPOG continues in its singular endeavour to get more money to Licensees without damaging the brand on which our livelihood depends. 

We identified for members in May 2017 and again in September 2017, some help from an unexpected source: the Federal Parliament.