Your Community Post Office

The heart of your community

The Licensed Post Office Group (LPOG) was established in 2013 as the peak franchisee association for Licensees of community Post Offices.

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Our Network

Community Post Offices account for 80% of Australia Post’s network, but Australia Post does not own or operate them. This network is owned and operated by small family businesses that have collectively invested over $2.5bn to build and sustain this vital network.

LPO Group is the united voice advocating for a thriving, sustainable community post office network.

More than parcels

Its not all about parcels! Community Post Offices are so much more than just a place to post parcels. As banks and other service providers go online and close their shop fronts, community Post Offices are becoming increasingly important in our communities by providing equitable universal access to postal, financial, business and community services for all Australians, regardless of where we live.

Community Post Offices also provide vital face-to-face services for vulnerable Australians who are not digital citizens, or for those that live in remote, rural, and regional areas.

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Australia Post office building illustration

Protecting the future of community Post Offices

Community Post Offices work under Australia Post’s 1993 LPO Agreement.

LPOG believes this agreement is at “end of life stage”, and is in need of reform to provide a long term sustainable business model for community Post Office businesses to ensure the future of this vital national network.

LPOG advocates for the federal government and Australia Post to reform the agreement to protect the future for community Post Offices for Australian communities.

Buy it from your local?

Your local Post Office is likely privately owned, run by people you know, they also know you, they probably know when it’s your birthday, and what your partner got last year. They might even know what you are getting this year.

More often than not your local Post Office is not only invested in your community, they are also invested in their business as a Licensed Post Office. So next time you are in picking up your parcel, have a look around, why not buy it from your local?

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LPO Group Membership

Join the united voice advocating for a thriving, sustainable community post office network. LPO Group is the peak franchisee association, licensees working to benefit licensees. WTW in partnership offers public liability and business insurance, click below to find out more.

Membership

Includes:

$425 / year

LPO Group Membership:

Membership application fee of $425 paid at time of application. Refunded if membership is declined.

Membership renews annually at June 30. Annual Membership renewal price is $425.

Approved memberships are not transferable or refundable.

LPOG members are offered competitively priced public liability and comprehensive insurance through our partnership with WTW.

Premium Insurance includes the following additional activities included in your public liability cover:

  • Post (Including parcel mail pickup/drop off*)
  • News
  • Lotto
  • Giftware/Stationary

*excluding Mail Contractors / Couriers – separate Mail Contractor from WTW required

If you do not see your additional activity listed please check the Premium Plus membership option.  

Public Liability coverage will be limited to those activities within your membership package above and those agreed by WTW in writing on your certificate. Please see the Premium Plus membership option for other activities. Coverage for any activities not declared or covered within your chosen membership will be excluded. If you are also a Mail Contractor – additional Mail Contractor Pack is required from WTW directly

Premium Plus Insurance includes all Premium insurance activities and any of the following:

  • General Store 
  • General Store and/or takeaway
  • Tobacco
  • Property Owner (Post Office Only)
  • Property Owner (Mixed Private Residence and Commercial)
  • Café with Cooking
  • Café without Cooking
  • Dry Cleaning Agent (Pick up/drop off only)
  • Milk bar/deli with Cooking
  • Milk bar/deli without Cooking
  • (including combination of the above)

Public Liability coverage will be limited to those activities within your membership package above and those agreed by WTW in writing on your certificate.

If you continue to not see your business activities above please email accounts@lpogroup.com.au prior to payment or confirmation of your membership type.

Coverage for any activities not declared or covered within your chosen membership will be excluded.

If you are also a Mail Contractor – additional Mail Contractor Pack is required from WTW directly.

$20m Public Liability Insurance:

LPO Group Members are offered $20M Public Liability coverage under the LPO Group Master Policy for a competitive price, there are strict guidelines and specific terms that are offered, please read below for more details, linking directly to WTW.

After your LPO Group Membership is reviewed and approved, you’ll be invited to apply for a level of insurance based on your business activities.

When you apply for Public Liability Insurance, you must confirm that you have read and that you agree to the documents in the links below.

About Us

Learn more about LPO Group

Supporting LPOs through advocacy, community, and insurance.

Our aim is to negotiate a sustainable franchise agreement with Australia Post that ensures Australia’s post office network thrives into the future, or to seek additional income to help achieve that outcome.

Members of the LPO Group community are able to connect with other members, learn from best business practices, and benefit from to member-only supplier offers. 

LPOG members are offered competitively priced public liability and comprehensive insurance through our partnership with WTW​