A Most Concerning Thing......

Last week many Licensees, (not many LPOG members, mostly POAAL members, and Licensees holding mail contacts it seems) received the standard request for Public Liability certificates, but for your future year's insurance cover, to be supplied by 6 June, 2018.

So someone within Australia Post is telling Licensees to pay your Public Liability insurance 6-7 weeks in advance, to provide them with a certificate 4 weeks before your existing policy is even close to expiring. 

LPOG has challenged the validity of this mail out, and whoever authorised this, and advised concerned Licensees to ignore the notice, and to renew their insurance, as and when it falls due, as is required under our agreements. 

Locked Bag Payment Error

Just a heads up if you have Locked Bags attached to your office, your annual payment is incorrect. Most LPOs have been overpaid, but a few have been underpaid for your locked bag payment.

Post is just about to make the annual phones calls in relation to the annual incorrect POB payments, to let you know if you are in the bunch, and to sort out the recovery of the overpayment.

LPOG Submission to Senate Inquiry - finally published

LPOG has made a submission to the Senate Inquiry in to The operation and effectiveness of the Franchising Code of Conduct.

Submission 73: LPOG on page 4 (took so long over some concerns of commercial in confidence content)

Submission 65: Aus Post - could benefit from a reality checker rather than a spell checker!

Submission 42: POAAL - comment!

Submissions will continue to be uploaded to the Parliamentary website over the next few days/weeks. Our submission is too large to be posted to our web site, as we would then suffer the same bandwidth issues that POOP gives us at work, but at home too, and all day is enough of spinning wheels! Once the LPOG submission is uploaded it will be listed here -

LPO Licensee / Australia Post Business Relationship Survey

LPO Survey for Senate Inquiry Submission

UPDATE (26/04/2018): Survey is now CLOSED

The survey is now closed and we know you are all busy so a big Thank You for the time and effort in completing the survey.  We’ve had a great response and in reviewing the feedback there are common themes and shared experiences nationally.  We are now busy finalising the submission and a copy of the summarised survey results will be available shortly.  Many of you provided additional comments which really added a greater level of detail to the negatives (and some positives) of being a Licensee.  As a reminder, your identifiable information will be treated as in confidence.

In March 2018, the Senate referred an Inquiry into the Operation and Effectiveness of the Franchising Code of Conduct. The LPOGroup will be making an evidence-based submission to the Senate Inquiry and wants your participation to help shape the response. 

The survey is based on the Terms of Reference as detailed in the Senate inquiry and should take around 12 minutes to complete. Your indentifiable information will be treated in confidence.

This survey is open to all Licensees to complete and will close on Wednesday 25 April 2018. Once completed, responses will be summarised and used in the LPOGroup submission, which is due 4 May 2018.

Click here to complete survey:


Have your say in LPOG submission to the Senate Inquiry into Franchising

Have your say in our submission to the Senate Inquiry into Franchising

On 22 March 2018, the Senate referred an Inquiry into the Operation and Effectiveness of the Franchising Code of Conduct. Given the extent of the inquiry, and the increasingly negative perception of the franchising sector, it is hoped that significant amendments to the Code (and the franchising regulatory framework) may result from the inquiry.

The LPOGroup will be making an evidence-based submission to the Senate Inquiry and will be seeking your input to shape the response. Early next week you will be invited to participate in a survey. The due date for the submission is 4 May which is only in 3 weeks time so its important that you take time out to complete the survey in the short time it will be open to you.

This is our collective opportunity to make a difference!

Senate Inquiry into Franchising Established

Nationals Senator for New South Wales, Senator John Williams, was instrumental in referring the franchise sector to the Parliamentary Joint Committee on Corporations and Financial Services for an inquiry and report by the 30 September 2018.

The franchise model had been called into question by mainstream media following high profile instances of franchisee dissatisfaction and failure.


LEEP Meetings - What do they do for you?

The latest round of LEEP meetings is almost concluded in most states and LPOG is seeking feed back on the success, or not, of this program. There are 2 rounds of LEEP meetings each year, with a lot of resources directed towards the process. But does it provide Australia Post and Licensees value for money? The format of the latest round was more focused on providing information to assist Licensees to manage our business resources, but did it do that? Or could it have been more successful?