Locked Bag Payment Error

Just a heads up if you have Locked Bags attached to your office, your annual payment is incorrect. Most LPOs have been overpaid, but a few have been underpaid for your locked bag payment.

Post is just about to make the annual phones calls in relation to the annual incorrect POB payments, to let you know if you are in the bunch, and to sort out the recovery of the overpayment.

LPOG Submission to Senate Inquiry - finally published

LPOG has made a submission to the Senate Inquiry in to The operation and effectiveness of the Franchising Code of Conduct.

Submission 73: LPOG on page 4 (took so long over some concerns of commercial in confidence content)

Submission 65: Aus Post - could benefit from a reality checker rather than a spell checker!

Submission 42: POAAL - comment!

Submissions will continue to be uploaded to the Parliamentary website over the next few days/weeks. Our submission is too large to be posted to our web site, as we would then suffer the same bandwidth issues that POOP gives us at work, but at home too, and all day is enough of spinning wheels! Once the LPOG submission is uploaded it will be listed here -

LPO Licensee / Australia Post Business Relationship Survey

LPO Survey for Senate Inquiry Submission

UPDATE (26/04/2018): Survey is now CLOSED

The survey is now closed and we know you are all busy so a big Thank You for the time and effort in completing the survey.  We’ve had a great response and in reviewing the feedback there are common themes and shared experiences nationally.  We are now busy finalising the submission and a copy of the summarised survey results will be available shortly.  Many of you provided additional comments which really added a greater level of detail to the negatives (and some positives) of being a Licensee.  As a reminder, your identifiable information will be treated as in confidence.

In March 2018, the Senate referred an Inquiry into the Operation and Effectiveness of the Franchising Code of Conduct. The LPOGroup will be making an evidence-based submission to the Senate Inquiry and wants your participation to help shape the response. 

The survey is based on the Terms of Reference as detailed in the Senate inquiry and should take around 12 minutes to complete. Your indentifiable information will be treated in confidence.

This survey is open to all Licensees to complete and will close on Wednesday 25 April 2018. Once completed, responses will be summarised and used in the LPOGroup submission, which is due 4 May 2018.

Click here to complete survey:


Have your say in LPOG submission to the Senate Inquiry into Franchising

Have your say in our submission to the Senate Inquiry into Franchising

On 22 March 2018, the Senate referred an Inquiry into the Operation and Effectiveness of the Franchising Code of Conduct. Given the extent of the inquiry, and the increasingly negative perception of the franchising sector, it is hoped that significant amendments to the Code (and the franchising regulatory framework) may result from the inquiry.

The LPOGroup will be making an evidence-based submission to the Senate Inquiry and will be seeking your input to shape the response. Early next week you will be invited to participate in a survey. The due date for the submission is 4 May which is only in 3 weeks time so its important that you take time out to complete the survey in the short time it will be open to you.

This is our collective opportunity to make a difference!

Senate Inquiry into Franchising Established

Nationals Senator for New South Wales, Senator John Williams, was instrumental in referring the franchise sector to the Parliamentary Joint Committee on Corporations and Financial Services for an inquiry and report by the 30 September 2018.

The franchise model had been called into question by mainstream media following high profile instances of franchisee dissatisfaction and failure.


LEEP Meetings - What do they do for you?

The latest round of LEEP meetings is almost concluded in most states and LPOG is seeking feed back on the success, or not, of this program. There are 2 rounds of LEEP meetings each year, with a lot of resources directed towards the process. But does it provide Australia Post and Licensees value for money? The format of the latest round was more focused on providing information to assist Licensees to manage our business resources, but did it do that? Or could it have been more successful? 

LPO Payment Review - Your say Stage 1

LPO Payment reform has commenced and calls for feedback starts here!

HAVE YOU SAY! Please complete the survey by the Thursday 29 March to ensure your feedback gets to PIP

LPOG, since our inception, has been advocating for a complete overhaul of our payment arrangements with Australia Post, as we have little faith the current system, drafted in 1990, and introduced in 1993, before most of the work we do these days was even a thought bubble. It most certainly does not reward Licensees in a commerially sound manner for the work we do.

Finally that overhaul has commenced, and is being undertaken by a professional and collaborative working group that is made up of LPOG, Partners in Performance (PIP), The Accord Group and Australia Post, and it must result in a fairer and more equitable, sound commercially based, payment system for our future viability.

Vulnerable Workers Act and the LPO - Progress Update

Help from some new law

The LPOG continues in its singular endeavour to get more money to Licensees without damaging the brand on which our livelihood depends. 

We identified for members in May 2017 and again in September 2017, some help from an unexpected source: the Federal Parliament.