Survey

LPO Licensee / Australia Post Business Relationship Survey

LPO Survey for Senate Inquiry Submission


UPDATE (26/04/2018): Survey is now CLOSED

The survey is now closed and we know you are all busy so a big Thank You for the time and effort in completing the survey.  We’ve had a great response and in reviewing the feedback there are common themes and shared experiences nationally.  We are now busy finalising the submission and a copy of the summarised survey results will be available shortly.  Many of you provided additional comments which really added a greater level of detail to the negatives (and some positives) of being a Licensee.  As a reminder, your identifiable information will be treated as in confidence.


In March 2018, the Senate referred an Inquiry into the Operation and Effectiveness of the Franchising Code of Conduct. The LPOGroup will be making an evidence-based submission to the Senate Inquiry and wants your participation to help shape the response. 

The survey is based on the Terms of Reference as detailed in the Senate inquiry and should take around 12 minutes to complete. Your indentifiable information will be treated in confidence.

This survey is open to all Licensees to complete and will close on Wednesday 25 April 2018. Once completed, responses will be summarised and used in the LPOGroup submission, which is due 4 May 2018.

Click here to complete survey:

https://www.surveymonkey.com/r/lpo-survey

 

PO Box Mail Delivery Survey - SA

Are you getting your PO Box mail on time?

LPOGroup has been recieving reports from South Australian Licensees of late PO Box mail deliveries since the beginning of last week.

Some Licensees have reported some or all of their POB letters arriving up to five hours late putting a massive burden on serving staff, lost mail-sorter productivity, wasted mail-sorter wage costs and an impact on customers.